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Continue reading →: Generative AI for customer support
Economic potential of generative AI It will show all relevant articles under different categories for the same keyword. With such a feature, your business can ensure that agents encounter fewer customer support tickets and an improved self-service experience. In this article, we’ll go into significant depth explaining how Generative AI…
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Continue reading →: Merida – Day 7Before traveling, we stopped by Café Macchiato for a quick breakfast and coffee, enjoying a delicious meal. Afterward, we returned to Casa Blanca for a final clean-up, ensuring we left the space just as we found it as a sign of respect to our hosts. Once everything was tidied up,…
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Continue reading →: Merida – Day 6Today was truly special. We started our day at a daycare where children ranging from 3 months to 4 years old filled the room with laughter and curiosity. We paired up with each little one—playing with them, watching them explore and even helping during snack time. Their genuine smiles and…
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Continue reading →: Merida – Day 3Hello from Merida! We began the day with service. Our main project was painting a stage at the daycare and cleaning off the roof of the after school program building. For the stage, part of our group primed and painted the stage white, which was previously blue. The other part…
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Continue reading →: Guatemala – Day 603/07/25 – Guatemala 2025 We started our day off at 4:30 a.m. with a hike up the side of a volcano to see the sunrise, where only one of us got hurt. After that amazing start, we went back to the mission for the breakfast of champions, pancakes and black…
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Continue reading →: Arizona – Day 6Mountains, Memories, and Goodbyes: A Reflective Day at Sabino Canyon Greetings, everyone. My name is Shuja Irteza, a Junior in Cyber Engineering, and this marks my second ABST trip and first one as a Student Leader. The morning sun filtered softly through the desert air as we arrived at the…
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Continue reading →: L’Arche Mexico – Day 1By: Leeya Riley We started our day at 9 a.m. with breakfast and visiting with the house members. Then, we took an uber to the center of Queretaro, to see the history. A member of El Arca lead us through the city to explore many of the monuments. Our first…
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Continue reading →: Guatemala – Day 5We started our day eating at La Biblioteca! Our breakfast duty is to set up the food, do the dishes and wash the tables afterwards. We then separated into two groups to serve by laying cement with families who are building homes. Construction also included digging and spreading dirt; this is where we found 30 iguana…
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Continue reading →: Dreams: Men’s Wrestling TeamThe Men’s Wrestling Team at Gannon University is a standout in the world of collegiate sports. Their athletic prowess is matched by the diverse dreams and aspirations that fuel their drive. Hailing from different parts of the globe and representing various cultures, ages, and backgrounds, these wrestlers are united by…
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Continue reading →: Dreams: Women’s Volleyball TeamThe “spirit of sport” is a powerful force that inspires us. Values such as discipline, consistency, and resilience are essential components of what makes us a formidable team. We were fortunate to hear wise words from Head Coach Dr. Matt Darling, who emphasized that “inspiration is our process.” In this…
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Welcome to Gannon Edge, a student-run platform where Gannon University students create content for fellow students! Our team of students shares firsthand experiences about life at Gannon—whether it’s discovering the best local restaurants, exploring things to do off-campus, highlighting campus resources, or covering exciting events. Stay connected, get inspired, and make the most of your time at Gannon with insights straight from your peers!